Shipping

 

Standard Delivery

 

UK Mainland – 2 to 4 Working Days

Covers all UK addresses other than those in the Scottish Highlands & Islands, Channel Islands, Northern Ireland, Isles of Scilly and Isle of Man. Prices are as follows:

Under £30, Under 250g: £3.95
Over £30, Over 250g: FREE

 

Highlands & Islands, Isles of Scilly, Isle of Man – 2 to 7 Working Days

Delivery times are as UK Standard but extended slightly, in the following bands – add the time estimate to the standard 2-4 working days:

+24 hour postcodes: AB30-31, AB33-38, AB41-45, AB51-56, AB63, DD8-10, FK8 3, FK17-21, PH10-11, PH13-14, TD15 2, IV1-12,IV15-56, IV63, KA27-28, KW1-3, KW5-14, KW18, PA50-PA61, PA78, PH17-26, PH30-50, TR21-25, ZE1-3

+48 hour postcodes: HS1-9, KW15, PA20-49, PA62-78, PA80

+72 hour postcodes: KW16-17

Pricing is as follows:

Under £30, Under 250g : £3.95
Over £30, Over 250g : FREE

 

Northern Ireland, Channel Islands – 2 to 5 Working Days

Covers all BT postcodes and Channel Island addresses. Please add the items you wish to order to your basket and enter your delivery details to receive an accurate quote for delivery. Additional surcharges may be incurred if your order is oversized or requires extra packaging. Prices are as follows:

Under £30, Under 250g : £4.95
Over £30, Over 250g : FREE

 

Next Day & Weekend Delivery

Our next working day service costs £7.50 and can be used on any order placed for delivery to a mainland UK address before 3pm. After 3pm we cannot make a same-day dispatch, so your order will be treated as a priority for the next day instead. Please note, this method does not include weekends and public holidays – orders placed before 3pm on Friday will be delivered on Monday.

UK Non-Standard, Northern Ireland and Channel Island addresses can also select Next Day delivery as a way of speeding up their order, but please note that there will be the same delays as apply with our other delivery methods:

Next Day +24 hours postcodes: AB30-31, AB33-38, AB41-45, AB51-56, AB63, DD8-10, FK8 3, FK17-21, PH10-11, PH13-14, TD15 2, IV1-12, IV15-56, IV63, KA27-28, KW1-3, KW5-14, KW18, PA50-PA61, PA78, PH17-26, PH30-50, TR21-25, ZE1-3
Next Day +48 hours postcodes: HS1-9, KW15, PA20-49, PA62-78, PA80
Next Day +72 hours postcodes: KW16-17

 

International Shipping

We send hundreds of orders around the world every week, and will be happy to answer any international shipping queries you may have by phone or by email. The best way to receive an accurate shipping quote for your international address is to place the items you wish to order in your basket and view the delivery options available to you – as shipping is calculated on a weight basis, it is difficult to estimate the cost of delivering your order without knowing what you’d like to buy!

 

Shipping to Europe

 

Shipping rates to Europe
European Destinations (Popular) Fine art brush only orders over £20 250g under £30 Over 250g 

Over £30

Belgium, France, Germany, Spain Free £4.95 Free Free Free
Denmark Free £5.50 Free Free Free
Italy Free £6.00 Free Free Free
Norway Free £7.50 Free Free Free
Sweden Free £4.95 Free Free Free

 

Shipping to Rest of World

Outside of the UK, shipping fees are calculated according to the weight of the parcel alone. The following table provides a rough guide to the cost of sending orders to destinations outside Europe, but it is not exhaustive. As with all other orders, the best way to receive an accurate shipping estimate is to view your basket and enter your details into the ‘Estimate Shipping and Tax’ tool. Please note that the table does not account for volumetric oversized orders, or additional necessary packaging.

. A note about tax: UK-enforced VAT will be removed from any order total where VAT should not be applied, i.e. if the delivery address is outside of the EU, on checkout. However, the recipient is wholly responsible for the payment of any import duty and taxes, and it is their responsibility to find out if these will apply to the goods within their order. Any returned shipments refused at entry will have the full cost of shipping deducted from any refund.

Shipping rates for popular world-wide destinations
Rest of World (Popular) 250g 500g 1000g 1500g 2000g
Australia £6 £7 £13 £19 £25
Brazil £6 £7 £13 £19 £34
Canada £5 £7 £12 £18 £23
China £6 £7 £13 £19 £25
Hong Kong £6 £7 £13 £19 £25
India £6 £7 £13 £19 £25
New Zealand £6 £7 £13 £19 £25
Russia £4 £4.50 £7 £10 £12
USA £5 £7 £12 £16 £18

 

Tracking

Contact our customer service team for a tracking number. Please note that not all services are trackable. In the UK, if you chose Standard Delivery and your order was under a kilo, then your parcel will have been sent with Royal Mail and will not have a tracking number associated with it; please check your invoice to see what service your order was sent with.

We are currently tracking any order to the USA and Canada which is over £30 in value (excluding postage costs); any order over £50 in value to the rest of the world (excluding postage costs); any order where the customer has selected a tracked service, regardless of the value of the parcel.

Delivery for international postal orders is handled by UK postal services up until the point in which it arrives at the destination country. It is then usually taken over by local postal services. If your parcel qualifies for a tracking number, the number you receive will enable you to track your order both while it is in the UK and once it is received by local postal services in your destination country.