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Delivery Info

We aim to despatch all orders within 2 days, and will do our upmost to make it sooner.

We ship to most of the world. Please see below for country specific information, and delivery charges.

United Kingdom

Shipping Cost

Shipping to UK mainland is free on website orders of £100 and over.

For website orders under £100, shipping is charged at £5.99.

Labelling close up

You will not pay VAT at our checkout on physical goods.

EU sales may be subject to import fees, and are the responsibility of the purchaser in their own country.

For non-tangible products, such as tutorials, VAT will be charged regardless of recipients location.

Shipping is calculated at checkout.

Stock on shelf sml

You will not pay VAT at our checkout on physical goods.

International sales may be subject to import fees, and are the responsibility of the purchaser in their own country.

For non-tangible products, such as tutorials, VAT will be charged regardless of recipients location.

Shipping costs are calculated at checkout.

We’re sorry, but we don’t ship to the following countries. We advise you to refer to our stockists page to find your nearest retailer or online store.

  • Russia
Packing sets at vallum

Colour Chart Guidance

We believe the colours in our web based colour chart are a faithful representation of our pastel range. But with any colours portrayed on the internet, there’s a whole heap of variables which mean that what you see, may not be what we see. That said, there’s some things that can be done to mitigate some of the variance.

Mobile phone and tablet screens tend to be pretty good for colour, so they’re always worth using, when viewing our colour chart.

We hate to say it, but cheaper computer displays, including laptops, can be rather hit and miss, in both colour and contrast, so they might not reveal the depth of the colour, as well as the true tone.

If you’re really keen on getting your computer up to speed on colour representation, you can use a calibration device to reach your display's fullest potential.

With all that said, if you think we’re way off the mark with any of the colours then, by all means let us know, and we’ll give it another shot.