Delivery Info

Despatch

We aim to despatch all orders within 3 days, and will do our best to make it sooner.

Worldwide

We ship to most of the world. Please see below for country specific information, and delivery charges.

PO Boxes

Sorry, but we can’t ship to PO Boxes.

UK Shipping

UK Shipping

We ship to the whole of the UK.

Restrictions mean we can send a maximum of 2 cans of our Fixative with any order.  Our checkout won’t allow the sale of more than 2 cans.

Shipping Cost

Shipping within the UK is free on orders of £50 and over.

Orders under £50 are charged at £5.99.

Channel Islands

Shipping to the Channel Islands is £19.99.

We use the IOSS arrangement for shipping to within the EU.  This helps with the flow of goods and can simplify import fees.

When your order is under €150, our checkout will include VAT at your country’s rate.  You should not be charged any further fees by the courier, however we cannot guarantee this, and we are aware of rare occurrences where customers have still been charged additional fees by the courier.

When your order is €150 or over, our checkout will deduct VAT from the price you pay, and the courier will ask you to pay import duties, plus their own fee.  We have no control over this amount, which can vary significantly.

Shipping Cost

Shipping to the EU is £19.99, with the below exceptions.

  • Norway: £29.99
  • Switzerland: £29.99

You will not pay VAT at our checkout on physical goods.

International sales may be subject to import fees, and are the responsibility of the purchaser in their own country.

Shipping Cost

  • New Zealand: £49.99
  • Singapore: £44.99
  • Ukraine: £44.99
  • Rest of the world: £29.99

We’re sorry, but we don’t ship to the following countries. We advise you to refer to our stockists page to find your nearest retailer or online store.

  • China, inc. Macau and Hong Kong
  • Taiwan
  • Russia
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Customer Enquiries

Got a question?

Please don’t hesitate to send us any questions, and we’ll get back to you ASAP.
If you’d rather send us an email, please get in touch at:

Or give us a call on +44 (0)1434 240203 and choose option 1, for Liz.

Trade Enquiries

For trade enquiries, please contact us as below:

UK

[email protected] or call Liz on +44 (0)1434 240203 Option 1

China and Russia
Europe
North America
ROW (Exc. China and Russia)
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