FAQs

Our products and local operations

Visitors are welcome at Unison Colour, and arrangements can be made to visit from Monday to Friday, between the hours of 11am-12.30pm and 1pm-3pm. We prefer visitors to book in advance as we are a working factory.

To arrange a visit, send us an email to questions@unisoncolour.com or call us on 01434 240203

We’re in Northumberland, in the UK.

Find us on Google Maps here.

Due to the cost of pigments and the labour that goes into producing our pastels, it would be too cost prohibitive to offer free samples. We would recommend visiting your nearest stockist to see the colours in person, or to begin by ordering some of our half stick sets, so you get more colour variety.

You can order large sticks here on the website in a limited range of colours.

Single sticks can be ordered here.

Advice on using pastels

Pastel Paper comes down to personal preference and the intended application.

We have some great advice from our Associate Artists available in our blog section…

Let’s talk about Pastel Paper, by Kristin Holm Dybvig

Best Paper to use with Soft Pastels?

Delivery

All Delivery Information is on this page

You will find information on delivery fees, both UK and International, plus the rules on EU VAT and International VAT.

All information relating to VAT is on our Delivery Info page.

We use a combination of UPS, Fedex and Royal Mail to fit with the different requirements of global shipping.

Wholesale

We’d love to hear from you. Please send your wholesale enquiries to liz@unisoncolour.com

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Customer Enquiries

Got a question?

Please don’t hesitate to send us any questions, and we’ll get back to you ASAP.
If you’d rather send us an email, please get in touch at:

Or give us a call on +44 (0)1434 240203 and choose option 1, for Liz.

Trade Enquiries

For trade enquiries, please contact us as below:

UK

liz@unisoncolour.com or call Liz on +44 (0)1434 240203 Option 1

China and Russia
Europe
North America
ROW (Exc. China and Russia)
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