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Despatch

We despatch items as quickly as we can, but as we don’t hold large stock levels of individual sets, sometimes these need to be put together for your order. We aim to despatch all orders within 3 days, and will do our upmost to make it sooner.

We ship to most of the world. Please see below for country specific information, and delivery charges.

CUSTOMS DUTIES

ORDERS FROM WITHIN THE EU

If your order is below €150 the total you pay will be inclusive of VAT charged at the rate in your country. This should exempt you from any further import charges.

If your order is €150 or above, you will not be charged any VAT, but you will be subject import fees.

ORDERS FROM EVERYWHERE ELSE

International sales may be subject to import fees, and are the responsibility of the purchaser in their own country.

PO Boxes

Sorry, but we can’t ship to PO Boxes.

Shipping within the UK is free on orders of £50 and over.

Orders under £50 are charged at £5.99.

Shipping to the Channel Islands is £19.99.

Shipping to the EU is £19.99, with the below exceptions.

  • Norway: £29.99
  • Switzerland: £29.99
  • Singapore: £44.99
  • Ukraine: £44.99
  • Rest of the world: £29.99

We’re sorry, but we don’t ship to the following countries. We advise you to refer to our stockists page to find your nearest retailer or online store.

  • China, inc. Macau and Hong Kong
  • Taiwan
  • Russia
COVID 19 INFO

Please note that during this period, we can’t allow visits to our premises.

Customer Enquiries

Got a question?

Please don’t hesitate to send us any questions, and we’ll get back to you ASAP.
If you’d rather send us an email, please get in touch at:

Or give us a call on +44 (0)1434 240203 and choose option 1, for Liz.

Trade Enquiries

For trade enquiries, please contact us as below:

UK

[email protected] or call Liz on +44 (0)1434 240203 Option 1

China and Russia
Europe
North America
ROW (Exc. China and Russia)

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