Refund Policy

We hope that you’re completely satisfied with any purchase you make on our website, but if you change your mind and want to return the goods received, we offer a 30 day refund policy.

Should you wish to return any item purchased on this website, please refer to the following info.

  • Please notify us within 14 days if you wish to return your order – drop us an email at [email protected]
  • Please return your goods within 30 days of original purchase
  • We can only accept unused and undamaged items in their original packaging
  • You accept delivery charges for returning the items, except in cases where goods are not of the expected standard
  • We will refund the whole price that was paid for the goods, excluding delivery
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Customer Enquiries

Got a question?

Please don’t hesitate to send us any questions, and we’ll get back to you ASAP.
If you’d rather send us an email, please get in touch at:

Or give us a call on +44 (0)1434 240203 and choose option 1, for Liz.

Trade Enquiries

For trade enquiries, please contact us as below:


[email protected] or call Liz on +44 (0)1434 240203 Option 1

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North America
ROW (Exc. China and Russia)